FAQ's
Welcome to the chapter where everything untangles... 🪢
Find answers to the most common questions about our luxury occasionwear and kids occasionwear. From sizing and orders to delivery and care, we are here to guide you every step of the way.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally ?
Yes, we provide shipping service all across the world.
How long does shipping take ?
All dresses are made to order, then carefully packaged.
The shipping itself differs from one country of destination to another.
What is your return policy for kids occasionwear ?
You have 28 days after the receipt of the luxury dresses to return them.
Find more information here.
What are your shipping costs ?
Shipping costs are calculated after you enter your address.
You can calculate them before checkout, when you visit your cart.
Orders
Below are some of are common questions about orders
How long does it take for the dress to be made ?
All our luxury designer dresses are made to order for your little ones.
It takes about a month to make these cute dresses perfect for your kids.
Do you offer gift options or special packaging ?
We can occasionally provide specific packaging.
However, your orders are already treated with the utmost care and attention down to the packaging.
Can I request assistance before placing an order ?
Of course, we would be pleased to help you with anything before you place your order.
Feel free to reach out !
Can I get styling advice before ordering ?
The core of our brand is about empowering children, making them feel confident and comfortable in our special occasion dresses.
That is why, we would love to give you styling advice !
Products
Below are some common questions about our products
Can we customize dresses ?
Yes, our children dresses can be customized to a certain extent.
Please contact us for any specific demands.
How do I choose the right size ?
Each luxury dress page features a size guide so that you can find the perfect fit. ✨
How should I care for my dress ?
The best way to care for your kids dress is simply to hang it, take it to dry cleaning and steam it when needed.
You can find more details on how to care for occasionwear dresses for kids on each dress page.
Cherish it and the rest will follow naturally !
For more advice on how to travel with your kids' party dresses, read through our article on the subject.
At ETLIBERI, our approach to luxury occasionwear goes beyond design, it is about creating pieces that accompany life’s most meaningful moments. Each of our kids occasionwear dresses is crafted with attention to detail, refined materials, and a timeless aesthetic inspired by elegance and imagination.
If you cannot find the answer you are looking for, our team will be delighted to assist you personally. Whether your inquiry is about styling, fit, or a special request, we are here to ensure your experience is as seamless and thoughtful as the pieces we create.